Client Audit

Name:

Email:

Telephone:

Company:

Fault logging and call control: Please make a selection... Excellent Good Average Poor Not Applicable

Response time: Please make a selection... Excellent Good Average Poor Not Applicable

Engineers technical ability: Please make a selection... Excellent Good Average Poor Not Applicable

Fault repair efficiency: Please make a selection... Excellent Good Average Poor Not Applicable

Workshop repair / turnaround: Please make a selection... Excellent Good Average Poor Not Applicable

Telephone support: Please make a selection... Excellent Good Average Poor Not Applicable

Staff politeness: Please make a selection... Excellent Good Average Poor Not Applicable

Advice on upgrades / new purchases: Please make a selection... Excellent Good Average Poor Not Applicable

Installation or upgrade work: Please make a selection... Excellent Good Average Poor Not Applicable

Please rate the overall service you have received: Please make a selection... Excellent Good Average Poor Not Applicable

Do you have any equipment that needs to be added to your maintenance agreement:

Is your company planning to upgrade any existing software / equipment: Yes No

Is your company planning to purchase any new equipment within the next year: Yes No

Would you be happy to recommend PDQ to other companies: Yes No

If so and you know the details of a company you would like us to contact then please feel free to add their details below:

Name:

Email:

Telephone:

Company:

Would you be interested in any of the following?

Server Health Check: Yes No

Remote Diagnostics: Yes No

Virus / Firewall Audit: Yes No

Cabling Work: Yes No

A call to discuss other requirements?: Yes No

Comments: